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Guest Services

Luxury is a byword for qualia, where seamless intuitive service is a given. Premium facilities, full concierge services and an acute eye for detail promise a prestige sensory experience at qualia.

Please contact our Guest services team on
+61 7 4948 9222 or email to assist with any pre-arrival bookings.

Full Concierge Services

Concierge Services

Your every wish is catered for at qualia, where a premium level of discreet and intuitive service is guaranteed.

World-Class Service

From the moment you are met at Hamilton Island’s airport or marina, you’ll enjoy the superior facilities of a world-class boutique resort.

On arrival, VIP transport is provided to transfer you to qualia. A VIP chauffeur service is provided for around-island transport, and you have the use of an electric golf buggy for independent excursions around qualia and Hamilton Island.

Our Concierge Services team will put the finishing touches on your journey, catering to your every whim to ensure you are elegantly immersed in the wonder of qualia and the Great Barrier Reef. 

Luxury Resort Facilities

qualia’s private guest-only facilities provide the ultimate relaxation of two swimming pools, soothing treatments and yoga at Spa qualia, a choice of casual and formal fine dining at two private restaurants, a fully-equipped gym, and a tranquil library. The resort’s Business Centre services are available 24 hours, and in pavilion dining is available.

Pre-booking Dining and Activities

We recommend pre-booking dining, spa treatments, golf and/or activities prior to arrival, to secure your preferred date and time. Please contact our Guest Services team to confirm arrangements on or +61 1 4948 9222.