Pre-booking is required for dining, spa treatments, golf and other tours and activities.
Contact qualia guest services on email guestservices@qualia.com.au or phone 07 4948 9222.
Enjoy seven nights of luxury at qualia, including one complimentary night. During this unique seven-night stay, indulge in an evening of fine dining overlooking the stunning Whitsundays at sunset, plus many of qualia’s signature complimentary experiences. The qualia Signature Experiences package will provide for the journey of a lifetime.
Perfectly positioned accommodation to take in sea views, Australian bushland and the Whitsundays.
7 night package from $10,320* twin share
Uniquely Australian luxury accommodation, each with panoramic sea views overlooking the Whitsundays and a private plunge pool.
7 night package from $17,400* twin share
Package Rates
The displayed "From" rate is based on the qualia Classic Rate for 7 nights twin share, travel from 1 April 2024. Rates vary based on Pavilion type.
Rates fluctuate based on selected dates and demand. Subject to availability. All prices are quoted in AUD and include 10% GST. All rates are based on two (2) adults per room. Additional nights are available to book. Not available in conjunction with other special offers or discounts. Not valid for conference or group bookings.
Travel Dates
Leeward Pavilion
1 April - 16 May, 21 May - 16 August, 25 August – 4 October, 6 October – 19 December 2024, 12 January - 31 March 2025
Windward Pavilion
1 April - 16 May, 21 May - 16 August, 25 August – 19 September, 22 September – 5 October, 8 October – 19 December 2024, 12 January - 31 March 2025
Blackout Dates
Leeward Pavilion
17 May - 20 May, 17 August - 24 August, 5 October, 20 December 2024 - 11 January 2025 inclusive.
Windward Pavilion
17 May - 20 May, 17 August - 24 August, 20 September - 21 September, 6 October - 7 October, 20 December 2024 - 11 January 2025 inclusive.
Package Inclusions Conditions
Airfares
Not included
Exclusions
Cannot be used in conjunction with any other offer. Available to new bookings only. Not valid for Conference or Group bookings. Hamilton Island room nights cannot be purchased for the purpose of third party promotions and prizing.
Promotional Misprints
Hamilton Island Enterprises Limited (HIE) endeavours to ensure that all prices listed on their website are accurate and up-to-date. If we discover an error in the price of any offer you have booked, we will inform you as soon as possible and give you the option of cancelling it, or reconfirming the booking at the correct price (in the case of a price error). If we are unable to contact you, the booking will be treated as cancelled and if you have already paid you will receive a full refund.
Booking Credit Card Transaction Fees
Not applicable for qualia accommodation bookings made on the Hamilton Island or qualia websites or via the Reservation call centre.
On Island Credit/Debit Card Transaction Fees
A non-refundable 1.25% surcharge applies for all ‘credit’ and ‘tap and go’ transactions made on the island via credit or debit card. Payments can be made fee free via EFTPOS by inserting your card and selecting a cheque and/or savings account at the terminal.
qualia minimum age requirement
qualia caters to persons 16 years and over.
All persons under the age of 18 must be accompanied by a responsible adult such as a parent, step-parent, guardian who has parental rights and responsibilities for the under 18 year old person. If a person is found to be under the age of 18 and is not accompanied by a responsible adult, Hamilton Island Enterprises Limited (HIE) may cancel the person’s booking and ask them to leave the island immediately, with the full booking amount being forfeited to HIE under this condition.
Third party promotions and prizing
qualia room nights cannot be purchased for the purpose of third party promotions and prizing.
Your arrival details
Arrival and departure details are required at the time of booking and prior to your arrival. Please email us on reservations@qualia.com.au with your flight or ferry arrival details. This ensures that our qualia Guest Services team will be there to greet you upon your arrival for your private transfer to qualia.
Maximum occupancy
All qualia Pavilions cater to a maximum of two (2) adults per Pavilion, excluding The Beach House. The Beach House caters to a maximum of four (4) adults. All rates are based on two (2) adults per Pavilion, otherwise referred to as twin share.
Pavilion rates
qualia offers two rates (in addition to package rates); the qualia Classic rate and the qualia Gourmet rate.
The qualia Classic rate includes a la carte breakfast daily at the Long Pavilion restaurant.
The qualia Gourmet rate includes a la carte breakfast daily at the Long Pavilion restaurant and a la carte dinner daily at the Long Pavilion or Pebble Beach restaurant.
Rates are dynamic and subject to availability and change without notice.
Pavilion rates are based on twin share (two adults) and subject to availability. All prices are quoted in AUD and include 10% GST. Single share (one adult) rates are available for qualia Gourmet rates.
Minimum night stay
A minimum two (2) night stay applies for all reservations year round at qualia, with the exception of Festive Season which requires a minimum three (3) night stay.
Festive Season minimum night stay
A minimum three (3) night stay applies to all Pavilion bookings incorporating Festive Season (bookings incorporating 20 December 2024 – 11 January 2025 inclusive).
For qualia Classic bookings incorporating the night of 31 December
An additional fee of $195 per person is applicable which includes New Year’s Eve dinner at qualia.
All prices are quoted in AUD and include 10% GST. Credit/debit card surcharges do not apply.
Booking Credit Card Transaction Fees
Not applicable for qualia accommodation bookings made on the Hamilton Island or qualia websites or via the Reservation call centre.
On Island Credit/Debit Card Transaction Fees
A non-refundable 1.25% surcharge applies for all ‘credit’ and ‘tap and go’ transactions made on the island via credit or debit card. Payments can be made fee free via EFTPOS by inserting your card and selecting a cheque and/or savings account at the terminal.
qualia inclusions (when you book direct with qualia)
Check-in / Check-out
Check-in time is 2.00pm. Check-out time is 11.00am.
If you are arriving prior to 2.00pm, we suggest packing a change of clothes/bathers in your hand luggage, so that you can start your qualia experience straight away.
Hamilton Island Sports Club
Flight bookings with Hamilton Island Holidays
If your flights have been booked and paid for directly with the Hamilton Island Holidays, your flight itinerary and e-tickets will be attached to your first confirmation email. It is important that you check your flight itinerary details and spelling of all passenger names as soon as you receive your e-tickets. If any information is incorrect please email us as soon as possible on flights@hamiltonisland.com.au.
Flight e-tickets
Please print your e-tickets and put them in a safe place, ready to take with you to the airport. You may be required to present this document upon check-in and airport security checks. Should you misplace your tickets, please email flights@hamiltonisland.com.au and request new copies.
Flight cancellations and changes
Flights purchased are subject to the terms and conditions of the airline, including applicable fees and surcharges for any amendments or cancellations. If you need to make any changes to your flights, please email us as soon as possible on flights@hamiltonisland.com.au.
Virgin Australia Velocity Points
Virgin Australia Velocity Points are valid for qualia bookings and only when booking directly with Hamilton Island Holidays – these conditions apply www.hamiltonisland.com.au/velocity-partnership/terms
Blackout period
A blackout period is a temporary interval during which access to room availability is limited or denied. For qualia, there is only one blackout period which covers Hamilton Island Race Week which is 18 August - 26 August 2023 inclusive.
Buggies
Each qualia Pavilion includes an electric golf buggy for the duration of your stay.
These are the general terms and conditions for buggies:
Travel Insurance
We recommend purchasing travel insurance to cover cancellations, travel delays and other unforeseen incidents and accidents. We encourage you to read the insurance terms and conditions to ensure you’re covered for your planned travel.
Is your booking directly with us or with a third party? (it is important to understand the difference)
You can book directly with Hamilton Island Travel Pty Ltd ACN 010305781 (Hamilton Island Holidays) which is a wholly owned subsidiary of Hamilton Island Enterprises Limited (HIE) via our websites or directly with our Reservations Team or you can book with a third party travel agent like Flight Centre, booking.com, expedia etc. These are the general terms that apply to HIE owned Hotels and privately managed properties in the Hamilton Island Holiday Homes letting pool. If you have booked via a third party you must check their terms and conditions for specific inclusions and conditions relating to your booking.
Hamilton Island minimum age requirement
All persons under the age of 18 must be accompanied by a responsible adult such as a parent, step-parent, guardian who has parental rights and responsibilities for the under 18 year old person. If a person is found to be under the age of 18 and is not accompanied by a responsible adult, Hamilton Island Enterprises Limited (HIE) may cancel the person’s booking and ask them to leave the island immediately, with the full booking amount being forfeited to HIE under this condition.
Beach Club accepts guests over the age of 18 only.
qualia accepts guests over the age of 16 only.
Arrival details
For any persons arriving to stay overnight on Hamilton Island, we need your Arrival Details as soon as you have them so that we can do our best to have your room ready on time. We will email you closer to your holiday to obtain these details or you can email us on vacations@hamiltonisland.com.au.
Check-in / Check-out
Check-in is 2.00pm. Check-out is 10.00am.
We recommend you pack a change of clothes, swimmers, book, sunscreen and sunglasses in your hand luggage so that you can enjoy some pool or beach-time while you wait for your room to be ready.
Flight bookings with Hamilton Island Holidays
If your flights have been booked and paid for directly with the Hamilton Island Holidays, your flight itinerary and e-tickets will be attached to your first confirmation email. It is important that you check your flight itinerary details and spelling of all passenger names as soon as you receive your e-tickets. If any information is incorrect please email us as soon as possible on flights@hamiltonisland.com.au.
Flight e-tickets
Please print your e-tickets and put them in a safe place, ready to take with you to the airport. You may be required to present this document upon check-in and airport security checks. Should you misplace your tickets, please email flights@hamiltonisland.com.au and request new copies.
Flight cancellations and changes
Flights purchased are subject to the terms and conditions of the airline, including applicable fees and surcharges for any amendments or cancellations. If you need to make any changes to your flights, please email us as soon as possible on flights@hamiltonisland.com.au.
If you have booked flights directly with the airline you will need to contact them for any amendments or cancellations.
Virgin Australia Velocity Points
Virgin Australia Velocity Points are valid for some hotel accommodation bookings and only when booking directly with Hamilton Island Holidays – these conditions apply https://www.hamiltonisland.com.au/velocity-partnership/terms.
Regional Local Packages
For guests who have booked regional rates prior to 3 June 2024:
For guests who have booked regional rates from 3 June 2024 onwards:
Third party promotions and prizing
Hamilton Island room nights cannot be purchased for the purpose of third party promotions and prizing.
Travel Insurance
We recommend purchasing travel insurance to cover cancellations, travel delays and other unforeseen incidents and accidents. We encourage you to read the insurance terms and conditions to ensure you’re covered for your planned travel.
Security Deposits
Third Party Products and Services
Promotional Misprints
Hamilton Island Enterprises Limited (HIE) endeavours to ensure that all prices listed on their website are accurate and up-to-date. If we discover an error in the price of any offer you have booked, we will inform you as soon as possible and give you the option of cancelling it, or reconfirming the booking at the correct price (in the case of a price error). If we are unable to contact you, the booking will be treated as cancelled and if you have already paid you will receive a full refund.
Release, indemnity and proportionate liability
Consumer Law
Events Beyond Control
Use of Information
General
Maps and Images
Privacy Policy
At various times Hamilton Island may collect personal information about you and or persons accompanying you during your stay at Hamilton Island. Hamilton Island handles all personal information in accordance with its privacy policy and applicable privacy laws. Hamilton Island Enterprises privacy policy is available at https://www.hamiltonisland.com.au/privacy-policy.
Gift Cards
Please click here to view the Hamilton Island Gift Card Terms and Conditions.
Is your booking directly with us or with a third party? (it is important to understand the difference)
You can book directly with Hamilton Island Travel Pty Ltd ACN 010305781 (Hamilton Island Holidays) which is a wholly owned subsidiary of Hamilton Island Enterprises Limited (HIE) via our websites or directly with our Reservations Team or you can book with a third party travel agent like Flight Centre, booking.com, expedia etc. These are the general terms that apply to HIE owned Hotels and privately managed properties in the Hamilton Island Holiday Homes letting pool. If you have booked via a third party you must check their terms and conditions for specific inclusions and conditions relating to your booking.
Hamilton Island Enterprises may collect personal information subject to their Privacy Policy. Hamilton Island Enterprises Privacy Policy is available at https://www.qualia.com.au/privacy/. Purchasers and guests are subject to these Terms and Conditions and consent to the use of their personal information in accordance with Hamilton Island Enterprises Privacy Policy.