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Contact qualia directly

Let the qualia luxury specialists answer any questions and assist in an unforgettable luxury escape.

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Contact Us

To book a stay at qualia, please call 1300 780 959 to speak with a luxury specialist or email reservations@qualia.com.au

Please contact the qualia guest services team on +61 7 4948 9222 or email guestservices@qualia.com.au to assist with any pre-arrival bookings.

For further contact details, including international reservations and trade contacts, please see information below.


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Contact qualia

Let one of our dedicated qualia luxury specialists answer any questions you may have about qualia, and assist you to your most unforgettable luxury escape.

Note: qualia is exclusively for guests 16 or over.

Reservations - Australia

Luxury specialist – qualia
Telephone: 1300 780 959 
Email: reservations@qualia.com.au

Include on email the following information:

  • Proposed dates of travel
  • Number of guests travelling
  • Where travelling from
  • Preferred qualia pavilion type

Hours (AEST time):

  • 8.30am - 5.30pm Monday - Friday
  • 9.00am - 4.00pm Saturday
  • Closed Sundays
  • Queen's Birthday Long Weekend - Monday 14th June 9.00am - 4.00pm

For trade enquiries within Australia, please contact the dedicated qualia trade line on 137 333 (press option 2, and then 2). 

Trade Enquiries

Trade enquiries within Australia please contact 137 333 or for international trade enquiries please contact +61 2 9433 0444.

Reservations - USA

Luxury specialist – qualia
Telephone: 866 202 2590 toll free USA (866-209-0891: Local number for North American support)
Chat/email: Click on the banner below

Include on email the following information:

  • Proposed dates of travel
  • Number of guests travelling
  • Where travelling from
  • Preferred qualia pavilion type

Hours (US Pacific Standard Time):

  • 7.00am to 7.00pm, Monday to Friday
  • 12.00pm to 6.00pm, Saturday, Sunday and public holidays
  • Closed Christmas Day

Trade enquiries originating from the USA should telephone the dedicated international trade enquiries line on +61 2 9433 0444.

Reservations - Rest of the World

Luxury specialist – qualia
Telephone: +61 2 9433 3349 (international call costs apply)
Email: reservations@qualia.com.au

Include on your email the following information

  • Proposed dates of travel
  • Number of guests travelling
  • Where travelling from
  • Preferred qualia pavilion type

Hours (Sydney - Australia time):

  • 8.30am to 7.30pm, Monday to Friday
  • 9.00am to 5.00pm, Saturday, Sunday and public holidays
  • Closed Christmas Day

Trade enquiries originating from outside Australia should telephone the dedicated international trade enquiries line on +61 2 9433 0444.

On Island Guest Contacts

To be in touch with a guest staying at qualia, please contact qualia guest services.

Guest services - qualia
Telephone: +61 7 4948 9222
Email: guestservices@qualia.com.au

Careers

Employment Centre (Sydney)
Level 3, 100 Pacific Highway
St Leonards, New South Wales, 2065
Telephone: 1800 681 120

Email: recruitment@hamiltonisland.com.au

Visit the Hamilton Island Careers website for more information.